Transcript

Frequently Asked Questions

Getting started

How do I start using the service?

Sign up (email+password or Google), go to your Dashboard, upload an audio or video file or paste a link — and get a text transcript.

Is there a free plan?

Yes, the Free plan gives you 30 minutes of transcription per month with TXT export. Registration is required.

Can I transcribe Telegram/WhatsApp voice messages?

Yes — save the voice message as an audio file and upload it just like any other recording.

Billing & pricing

What plans are available?

Free (30 min/mo), Starter ($9/mo, 300 min), and Pro ($29/mo, 1200 min). Billing is monthly only — there are no annual discounts at the moment.

How do I cancel my subscription?

On the Billing page, click "Cancel subscription" — your plan reverts to Free starting from the next billing period.

What happens when my monthly minutes run out?

New transcriptions won't be available until your quota resets at the start of the next period, or until you upgrade to a higher plan.

Formats & limits

What file formats are supported?

Virtually all common audio and video formats (MP3, WAV, M4A, MP4, MOV, MKV, WEBM, and more) — the audio track is extracted automatically.

What's the maximum file size?

Up to 2 GB per file.

Can I paste a link instead of uploading a file?

Yes — VK, Dzen, and hundreds of other sources are supported. YouTube isn't currently supported due to YouTube's own restrictions.

What export formats are available?

TXT, SRT, VTT, and DOCX.

Does the text include timestamps?

Optionally for TXT and DOCX (there's a toggle), and always for SRT and VTT.

Technical questions

How accurate is the transcription?

Recognition is powered by OpenAI Whisper and delivers high accuracy for clear speech without heavy background noise.

What languages are supported?

Ukrainian, English, and Russian — with explicit language selection, or automatic detection.

Can I edit the text after transcription?

Yes — on the transcript page you can edit the text directly in your browser and save your changes.

Where are my files stored?

Files are stored in private cloud storage (Cloudflare R2) and are accessible only to you in your own account.