Transcribe File

Frequently Asked Questions

Getting started

How do I start using the service?▾

Sign up (email+password or Google), go to your Dashboard, upload an audio or video file or paste a link — and get a text transcript.

Is there a free plan?▾

Yes, the Free plan gives you 15 minutes of transcription per month with TXT export. Registration is required.

Can I transcribe Telegram/WhatsApp voice messages?▾

Yes — save the voice message as an audio file and upload it just like any other recording.

Billing & pricing

What plans are available?▾

Free (15 min/mo), Starter ($9/mo, 300 min), and Pro ($29/mo, 1200 min). Billing is monthly only — there are no annual discounts at the moment.

How do I cancel my subscription?▾

On the Billing page, click "Cancel subscription" — your plan reverts to Free starting from the next billing period.

What happens when my monthly minutes run out?▾

New transcriptions won't be available until your quota resets at the start of the next period, or until you upgrade to a higher plan.

Formats & limits

What file formats are supported?▾

Virtually all common audio and video formats (MP3, WAV, M4A, MP4, MOV, MKV, WEBM, and more) — the audio track is extracted automatically.

What's the maximum file size?▾

Up to 2 GB per file.

Can I paste a link instead of uploading a file?▾

Yes — YouTube, Facebook, Instagram, and hundreds of other sources are supported.

What export formats are available?▾

TXT, SRT, VTT, and DOCX.

Does the text include timestamps?▾

Optionally for TXT and DOCX (there's a toggle), and always for SRT and VTT.

Technical questions

How accurate is the transcription?▾

Recognition is powered by OpenAI Whisper and delivers high accuracy for clear speech without heavy background noise.

What languages are supported?▾

Ukrainian, English, and Russian — with explicit language selection, or automatic detection.

Can I edit the text after transcription?▾

Yes — on the transcript page you can edit the text directly in your browser and save your changes.

Where are my files stored?▾

Files are stored in private cloud storage (Cloudflare R2) and are accessible only to you in your own account.

Have an idea to improve the service?